FAQ
FAQ
Frequently
Asked
Questions
Learn more about our products, OEM & ODM services, quotations, international shipping and long-term cooperation.
Product & Customization
What products do you manufacture?
We specialize in adhesive products designed to solve carpet curling and slipping problems, including carpet grippers, yoga mat anti-slip pads, stretch-release adhesive strips and hook adhesive products.
What industries are your products used in?
Our products are widely used for home appliances, furniture, carpets, picture frames, yoga mats, automotive floor mats and other anti-slip applications.
Do you offer customization or OEM/ODM services?
Yes. We support customized production based on drawings, samples, dimensions and application requirements. OEM and ODM services are available.
Can I customize the packaging?
Yes. Neutral packaging and customized packaging with your logo, labels and branding are available.
Are your products certified?
ISO, CE, RoHS and other relevant certification documents can be provided according to customer requirements.
Quotation
How can I get a quotation?
Please send us your product drawings, dimensions, materials, quantities and other requirements. We will prepare and send you a quotation as soon as possible.
International Trade Terms
Do you support EXW, FOB, CIF and DDP terms?
Yes. We support multiple international trade terms, including EXW, FOB, CIF and DDP. Main shipping ports include Shanghai, Ningbo and Shenzhen.
What markets do you serve?
We serve customers in the USA, UK, Germany, Australia, Japan, the Middle East, Southeast Asia and other international markets.
Delivery & Shipping
Can I get a sample first? How long does it take?
Yes. Samples are available. Standard sampling usually takes around 5–10 days depending on the complexity and customization requirements.
What is the lead time for bulk orders?
Bulk production generally takes around 30–45 days. Lead time may vary depending on order quantity, special materials and peak production seasons.
Do you have products in stock?
Some standard models are available from stock. Production and shipment are arranged according to the confirmed delivery schedule.
Can I mix different models in one order?
Yes. Mixed-model orders are available to help distributors and wholesalers reduce inventory pressure.
What shipping methods do you offer?
We can ship by sea, air or express courier. FOB, CIF, DDP and other international shipping terms are available.
Do you accept long-term partnerships or distributor agreements?
Yes. We welcome long-term cooperation with global distributors, wholesalers, brands and business partners, with special pricing and support policies available.
Where is your factory located? Can we visit?
Our factory is located in Dongguan, Guangdong, China. Customers and business partners are welcome to arrange a factory visit in advance.
Payment & After-Sales
Can you issue an invoice?
Yes. We provide proforma invoices and commercial invoices for payment and customs clearance purposes.
Can you sign a Non-Disclosure Agreement (NDA)?
Yes. We respect customer intellectual property and confidentiality and can sign an NDA before cooperation.
Can you provide product training?
Yes. Remote product training and technical support are available to help customers quickly understand product features and applications.
Get a Free Quote
Tell us your requirements and receive a fast, professional quotation for your custom adhesive products.
